NeoTech Auto Lease

Happy Path, Existing Customer Full successful journey for a returning customer. Happy Path, New Customer Full successful journey for a new customer. Completed Application Seed a fully completed application with delivery and CRAD done. Seed stage

Yakeen API Down Yakeen returns API Down during identity verification. Yakeen Unable to Verify Yakeen cannot verify the customer identity. NAFATH Failure NAFATH mobile verification fails. Invalid OTP Internal OTP verification rejects codes.

AML / PEP / WC Positive Match AML screening returns a Positive Match and blocks progression. GOSI Not Available GOSI employment information is not available.

SIMAH Not Eligible Initial SIMAH / DBR result is Not Eligible. SIMAH API Down SIMAH service returns API Down. Additional DP Accepted Credit decision requires additional DP; customer accepts the revised offer. Additional DP Declined Additional DP is required; customer declines. Underwriter Rejects Underwriting reject with a required reason.

Documents Returned Back office returns the application for customer correction. Seed stage

DP Payment Failure Down-payment gateway defaults to failure. DP Amount Mismatch DP payment records an amount mismatch and blocks lending. Admin Fee Failure Administration fee payment defaults to failure.

Final SIMAH Block Final SIMAH inquiry blocks signing readiness.

Registration Pending Seed an application at registration (Tamini onward). Seed stage Ready for Delivery Seed an application with vehicle released and delivery task open. Seed stage

Cancellation Before Registration Seed after admin fee / before dealer registration for normal cancel. Seed stage Exceptional Cancellation Before Delivery Seed after registration / before delivery for exceptional cancel. Seed stage